MSP Account Director
We’re seeking a high-impact leader to drive strategic partnerships with GSIs and Tier 1 MSPs, scaling service-led solutions on TeamViewer technology and delivering global go-to-market success.
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Own executive relationships with key GSI and MSP stakeholders across global and regional teams
Develop multi-year joint business plans and lead strategic alignment sessions
Act as a trusted advisor to partners, helping shape service offerings and investment decisions
Represent TeamViewer at partner-facing events and global governance reviews
Achieve and exceed revenue quotas (Sell To and Sell Through)
Drive partner-led revenue growth through co-selling and service-led engagement
Collaborate on demand generation, sales enablement, and solution evangelism
Manage partner QBRs, performance reviews, and pipeline accountability
Align internal cross-functional teams (sales, marketing, technical) to support partner execution
Onboard new partners into the TeamUp MSP Program through execution of MSP partner agreement and programmatic activation.
Identify new service opportunities aligned to digital workplace modernization, remote work, and DEX
Co-develop high-value managed services powered by TeamViewer’s platform
Support value proposition development and commercial packaging for partner-led offerings
Influence partner training, onboarding, and technical readiness
Maintain a dotted line into respective theatre channel functions.
Build and maintain reporting dashboards on partner influence, pipeline, and revenue metrics
Drive clarity and accountability across a matrixed internal environment
Optimize partner performance through governance, operational cadence, and ROI-based planning
Requirements
10+ years of experience in global partnerships, enterprise sales, or strategic alliances
Proven background working directly with GSIs (e.g. DXC, Unisys, Kyndryl, TCS) or Tier 1 MSPs in a business development or partner ownership capacity
Strong commercial acumen and executive presence, with the ability to influence senior stakeholders
Experience developing joint solutions or services in a co-sell model
Deep familiarity with IT service models and digital transformation trends; knowledge of digital workplace, DEX, or remote connectivity is a plus
Excellent collaboration, storytelling, and negotiation skills
Comfortable with international travel
What we offer
Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
Public transport friendly offices
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
- Department
- Sales
- Locations
- Mumbai
- Remote status
- Fully Remote
- Employment type
- Full-time
- Type of Job
- Non Student